This place is right by my house. So we go here frequently - especially on cheap wing nights. So here's the deal - we stopped going for a while because the service was terrible and our order was always messed up. We gave them another chance because ... convenience, you know? They've gotten much better with service. We normally order to go and they haven't messed up an order in quite some time.
I know this is an odd thing to notice but they list their sauces in order of spiciness and I definitely think the Spicy Garlic is significantly hotter than the Asian Zing - which by the way is my favorite sauce.
The food is fine - it's a chain so I kind of rate them on another level. The food is basic, nothing fancy, nothing out of the ordinary and it's good enough.
If you're looking for a quiet meal, this is not the place. When we have eaten here in the past, we spend a lot of the time yelling at each other because it's very loud. Not that that is necessarily a bad thing.