Pancakes were not steaming hot. They give one small hard as a rock ball of butter that punctures the skin of the pancake. Hash browns were not served with the pancakes. The wife's French Toast was obviously frozen and not served hot.
A little advice for Ihop management. Have an Ihop management type that likes pancakes order pancakes with one hard minuscule piece of butter on barely lukewarm pancakes and see if he/she enjoys that meal. Then go over to the Waffle House and learn how butter should be served. For those management people that need the cliff notes version, you serve the butter soft and the pancakes hot so that the butter melts on to the pancakes.
I've heard some scuttlebut over the years that there are health code regulations about serving butter soft. I find that hard to believe since every other restaurant I visit seems to have soft butter.
This will definitely be my last visit to Ihop.