Update: 9/2017 - LOWERED FROM 2 STARS TO 1: Over the last few years we have determined that the irrigation system was design and constructed all wrong! It would take thousands of $'s to make it right and in the meantime we keep having plants die. DO NOT USE THESE FOLKS FOR ANY TYPE OF IRRIGATION OR PLANT LANDSCAPING!
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In summary - definitely recommend them for any hard-scape project (would have given 4.5 stars), just don't use them for plant landscaping.
We contracted with Straight Line do the following:
-Resurface all backyard patio/pool decking - DID A FANTASTIC JOB!
-Re-tile pool waterline tile & patch water feature - Contracted out to others...did a great job.
-Acid wash pool - Contracted out to others. Work left a lot of streaking and wound up having it totally resurfaced. Contractor provided a fair price to redo even though it wasn't part of the original budget (+$4k).
-Both front and back yard totally re-landscaped including new irrigation. This is why rating was only two stars. Bottom line: a lot of plants and final plantings are no where near what the designed drawings showed. Original designer wasn't even here when plantings were going on. We had the opportunity to physically pick out a few of the major plants, but all the others had to be the smallest and weakest plants. Either Straight Line didn't care what the nursery wanted to provide or they just provided the plants with the greatest profit margin for them.
In fairness, a few of the "wrong" plants that were delivered were kept and planted at no charge....but it did throw off a lot of the original design.