The staff was friendly and courteous, and very helpful. They have a beautiful layout, better than anyone else in town, although you pay the higher price. We couldn't afford to put my Mom there, so we had her cremated and kept her at home. But, I still visit Palms on Eastern to grieve for my Mom because I know if she had to pick any place to be, it would be there. I sit by their beautiful rose garden and watch the ducks in the pond, and pray that my Mom is resting peacefully. Its a very calming atmosphere. Thank you Palms for all that you did for me and my family.