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  • I was at Buonanotte for an event and I had a very negative experience with their bartender! She was super rude not only to me personally but also to my husband and a couple of my friends! First she didn't have change, ok I get it! it was early on in the evening and I had a large bill so I was cool with the fact that she didn't have change... BUT tell me that I'm waiting for change instead of ignoring me while you serve 3 other people!!! Secondly 2 girls who clearly were new in Canada and don't speak English, they asked for cocktails she said "they are behind me" they said "do you have a menu!" She says rudely "yes behind me" pointing at the bar!! so I got involved and asked the girls you want a sweet drink? They said yes yes .. I said what alcohol they responded Malibu so I told the bartender that.. instead of smiling or fucking saying thank you she just goes ahead with her business.. anyways husband ordered a pizza and my friend a pasta dish and came back to the table also saying that she's super rude! I'm just trying to say that your role is 30% making drinks and 70% costumer service .. you will burn in costumer service hell!
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