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| - The food is fine.. However, going there for lunch today, the female waitress put in the tip she wanted in the machine herself. When she handed us the debit card machine, it asked for our debit card pin. We didn't realize this and put the pin in and the transaction went through.
I want to tell the owner this IS NOT OKAY. Firstly, tips are NOT MANDATORY. Secondly, what if you put some ridiculous amount in there. The female waitress said she put the lowest amount of tip in the machine. However, afterwards we calculated and this was not the case. She had automatically chosen 15%. In such a case, I would have given NO tip because of this ridiculous and rude customer service. For others visiting this place, beware of this practice. Make sure you catch them in the act and tell them that this is wrong, immoral, and illegal. We didn't say anything because we were in the hurry. However, we have learned a lesson. Practices like this makes customers feel extremely uncomfortable. It makes a business seem untrustworthy and dirty.
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