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  • Front Yard Landscaping Project: We got a new build by TM and decided on Creative Environments because my husband had seen a previous job this company had done and loved it. Our designer/sale was Stephen, was excellent to deal with and always very communicative and accessible to be reached. We went back and forth changing the design until we got all we wanted and choosing the plants that will go, Stephen guided us in the selection and really listen to us on what we wanted in our front yard and the budget we wanted to keep. Papers were submitted to the HOA and all was great, then time to start came along. Instead of starting on the date they gave us in mid July, they started right after July 4th which made us super happy. The crew was very cordial, professional and checked with me along the way to make sure all was where we wanted it. Shelby was our project manager and was great to deal with. We had small issues with the some parts of the design layout and he was able to see it right away, address it and enhance for the best that pat of the project. But I do have to say a few things: - Know your budget and how much you want to spend, this company is not the lowest you will find because the quality of their work is very good, they are insured and take great care of your on their customer service department. - Make sure you are home when they start your project. Compare your final design to what the crew has to make sure all is correct and the plants that are going in are the ones you agreed. - Look at the plants selected as soon as they arrive. I don't care if you are running late just look at them, we had to send a few back that I didn't want, and some that didn't look good and were not on our final layout. - Communicate all the time, don't wait until the job is done to say that you don't like something. This will delay your project. I know we were annoying Stephen as some point but I rather that than us being unhappy with the final result. Bottom line: We will use this company again next year for our backyard and I will keep you guys posted on how that goes as we will be doing a pool.
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