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| - This is a luxury hotel with service to match. Our check in with Steven went smoothly and he gave us a room on the 8th floor with a view of Mont Royal.
Yes, the room is small and a little tight, but we were on vacation and only used it for sleeping and freshening up. The bed was wonderful and I had my best nights of sleep in a long time. I've been meaning to email the hotel to see what brand of mattress and pillows they use. Superb. The bathroom was also small but well designed to maximize space and it never felt crowded.
The concierge was full of helpful tips on dining out and answered questions about tours. Front desk requests, like a call for extra towels, were responded to immediately. And at check-in, after inquiring about wifi, we were told it was free if we joined the President's Club, which is free itself. Done, although internet service turned out to be weak. There's a dedicated employee at the front desk for the President's Club which will allow you to bypass long check-in/check-out lines, which we observed on several occasions. One other nice perk is that the hotel provides free bicycles to guests. And natch, priority is given to President's Club members.
I rarely partake of on-site restaurants at a hotel because of the high prices so can't comment on those at the Queen Elizabeth. However, the Place de Ville is directly underneath the hotel and there's even an elevator from the lobby that takes you directly to that level. Numerous coffee shops and patisseries offer up good value and are just steps away. Saint Cinnamon's was a favorite.
The downtown location is terrific with lots of restaurants and shopping nearby, including all those shops underground. Plus, there's easy access to the orange and green subway lines from the hotel lobby, so you're just minutes away from getting anywhere in the city.
We loved the hotel, the service and location and you will too.
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