The wax they use for the Brazilian resulted in probably one of the most painful waxing treatments I have ever had. And I have had bad ones. Just moved back to the area and used a Groupon to try to find a new spa. I give three stars because the person applying the wax definitely had a good personality but I remember just being above my pain threshold and wanting to stop the wax. I have a pretty high tolerance for pain but I could feel my skin ripping off when she was working. If I knew then that Groupon offered refunds, I would have called for a refund.