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| - This review may be slightly biased, as my stay was paid for using a hotel reward that was soon to expire. You would think a reward stay...not really paying...so they will treat you poorly...um, it was not the case here!
Atmosphere - large, central to the hustle and bustle of the city, well appointed rooms, clean, busy.
Service - Despite booking my expiring reward less than 48 hrs before use and despite there being a big college game in town, I was treated as though I was paying full price for my free room. Upon arrival, I was asked if I had checked in as parking was at a premium. Upon seeing me on the guest list, I was immediately sent into the parking garage. At the front desk I was greeted by a lovely and smiling girl who informed me that they had upgraded my room to the concierge floor and that I was entitled to a free breakfast in the morning. Sweet!!
Room - The room was awesome! It had an iPhone/ iPod compatible radio, rob, LED reading lights, and a great view of the city. Plus more pillows than I would ever know what to do with...like 4 rows of them!?!
Breakfast - It was a full Continental breakfast w/ an omelet station. I really liked the breakfast bread pudding w/ strawberry preservers (made two trips).
Overall - I had a great experience in the CLT using my expiring reward and was treated like I was on a vacation far from home (not the actual 20 mins).
If I ever need a place to stay in the CLT, this will be my first choice!
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