Could I give this store ZERO stars?
I would if I could.
The staff is rude, especially Stephanie the girl with a piece of wire in her nostrils and the district supervisor doesn't care for their customers as well.
They refused to take my cell spot return even though I had the printed instructions from T Mobile with me. I asked to talk to a supervisor but was refused.
T Mobile is tolerating this kind of dealers because it reflects their values and principles. So stay away of T Mobile and that would keep you of the schitzy t mobile store owned by 2bwireless .
Tried to get in touch with T Mobile to file a complaint. They simulated a call to the owner and easily gave up saying that it's all they can do, in other words they were useless.
Worst experience EVER!