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  • I recently received a bill from Advanced Dental for services I had done two years ago. I am a military dependent and my dental insurance company was different at the time than it currently is. The office manager stated and I quote, " I am new here and the old girl did not bill appropriately to the insurance companies." My old dental insurance paid everything, it was great, never had a bill. Because the old office manager failed to make appropriate charges, I am being charged two years later. Awful thing is is that I cannot get in contact with my old insurance provider to find out what the charges were. Somehow I think Advanced Dental knows this and is taking advantage of military members and dependents. My previous insurance company would have paid 100% if they were charged appropriately and now I am being sought after for their failure. They have lost a customer over their big mistake.
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