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  • If I could give zero stars, I would. I had such a poor experience due to human error and lack of communication from staff that took my reservation. I made a two day reservation and received receipts documenting the transaction. On my second night at 1:30am. I was frightened and awoken by security pounding on my door. Security stated that we weren't supposed to be in our room. We provided proof that we, indeed, had a two day reservation, which was a surprise to him. He left and management never bothered to apologize for this disturbing and frightening situation. In the morning when we followed up, management didn't seem to think their mistake was a big deal. It was! Unfortunately for us, staying here was a last minute option. Whether that is true for you or not, don't stay here because you will regret it.
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