| rev:text
| - I first want to say that this Thai restaurant exceeded my expectation in the taste and ambiance of this restaurant. Live music, dim light setting, nice Thai family restaurant feel.
However, the service was beyond absurd. I've been to a lot of Asian and Thai restaurants and I've been accustomed to bad service but I have never been repremanded and disrespected to a point of not coming back even if the food in my opinion was phenomenal.
I sat down with 2 friends and ordered the duck curry, pumpkin curry and pineapple fried rice.
We wanted the fried rice to not have raisins and for the pumpkin curry to not have bell peppers.
Upon receiving our first dish, the server with the glasses that looks like a cat, serves us crab fried rice which was not our order.
We all were polite and kindly asked her to change because we specifically said pineapple instead of fried rice. She grabs our plate and rushes off shaking her head. My friends and I look past it but when she returns, she comes with our duck curry and serves it abruptly saying "This is right isn't it?!? (With a pissed off face)"
That really just upset all of us because the food is so good but the service is really bringing this business down.
Now once again, we try to look past this service. But when she serves me my Thai tea as well as getting my additional small Thai tea from checking in on yelp, she repremands me making me feel like I'm fat for ordering 2 saying, "WOW You order 2, that's alot!"
Who are you to tell me what I can and can't order, if I ask for 20 Thai teas, you serve me 20 teas and you can make your comments to your Co workers later about how much tea that kid got.
It is not your place to repremand any customer!!!
4th 5th god knows how many strikes.
When we were served our pumpkin curry and pineapple fried rice, our request for no peppers and raisins were not being accounted for.
I'm not a type of guy to go out of my way to write this type of review. I'm only doing this for the owner of this restaurant to realize that the reason why your business is not succeeding is because of your servers.
I shook your hand and told you how great your food is and I really loved the food but when servers like her with the glasses, repremands customers the way she did with me and my friends, it really makes us not want to eat there and just order take out so we don't have to deal with that.
Chef, I sincerely love your food, I would have given your restaurant 5 stars but if you do not change your management your business will continue to decline because no matter how good your food is, when service is this bad, customers will not come back.
I'm going to come back, but I'm never going to sit down and feel disrespected and repremanded every time that specific server with the glasses comes and serves us.
Really phenomenal food, phenomenally bad service.
I'm giving a 3 because the food deserved a 5 but the service was mediocre and deserved less than 1.
May God bless you for whatever was up your ... We forgive you.
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