My mom likes to come here when she visits me in Charlotte, and honestly it's not a bad choice. They have a decent selection of pizza, pasta, and salads, the seating and orders are always prompt and service is usually pretty good. Though it's outdoor seating is less than desired, the indoor area is nice. Prices are reasonable since its in South Park Mall and it's much better than the airport version. Salads are fresh and customizable. The pizza cooked with a little burn on them, typical of an oven style. They have decent lemonade too.
I would recommend this as a valid alternative if you don't want to wait at the Cheesecake Factory or Maggiano's and don't want to succumb to the bourbon chicken offered at the food court.