After I wrote about my bitter experience after the death of my daughter almost two months ago, I was hoping for but only half-expecting a response. Didn't get one, or so I thought. Just found this gem in my junkmail folder. This message sounds like a forced apology to me, not heartfelt or sincere -- all about her, not one word of concern for a client who is hurting badly. How sad.
Hello Betina,
I just wanted to send my sincere apologies for our exchange last week. I have felt very bad about it ever since. I understand that you will probably not ever return to Hot Yoga Ahwatukee but I at least wanted to say I am sorry.
Sandra
(That's the owner.)