At the start of our remodeling we went looking for appliances-noticed a striking similarity between Home TV & Spencers (same ownership?) Home TV matched all our prices and had no problems holding merchandise when our remodel "went south"-for several months(Thanks Jim!). Had no problems with install either. Had a warranty issue (icemaker) with our LG refrig-contacted Goldwing and they took care of the problem-again NO ISSUES. We love our new appliances and, as someone pointed out, their extended warranty is longer and cheaper than a certain well known department store.