My wife's company took us and 8 other people out for a night on the town due to some awards that were given out and this was the prize. A limo to take us too and from and dinner on the company. Well when the limo arrived, I thought to myself how would 10 people fit inside a standard limo. Which is what showed up. Now when the driver got out and we started chatting letting him know there would be 10 of us, he looked kind of puzzled. Exact words were this limo is only designed for 8 people, you should have ordered the limo for 10 people . Our director told them that we had, to which the driver then replied we only have one vehicle for 10 people and that was already used for a different event. The limo itself left a lot to be desired, you could tell they do not maintain their fleet. I wish i had pictures, but this limo had chrome plating missing from the outside. Inside was super cramped for 10 of us, and not sure how safe either. Sitting in the back, the shocks need some work as every bump left a bruise. The heat did not work at all. For filling the car like sardines, you could almost see your breath. Not the greatest experience in limos.. Cant say i will need a limo soon, but i can say Shima would not get my business.