Eyebrow thread review: The owner of the shop is good at threading eyebrows! She leaves a "few stragglers", however she is very honest in why she won't fix up a certain spot - your looks are more important to her than your request! $6 with a punch card for a free thread.
Like other reviews have said, yes she is on the phone during your time in there. She's polite and cares, but usually offers a valid reason for why she's on the phone!