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  • Stellar customer service, in this city these days, say what?!! It's true folks, Tivoli- Brio blew me away with their attentiveness and spectacular customer service during my dinner last night. Greeted by two perky hostesses the (I assume) Manager escorted my date and I to our table. Before we could even place the cloth napkins on our laps our server was at our table kindly taking our drink orders. Sifting through the menus placed on the table, wine list, dinner menu, I stumbled upon the GLUTEN FREE menu! Yes, a special menu just for me.. My excitement continued when I browsed the decent list of gluten free options, including pasta. Fellow allergy sufferers would agree that most restaurants name their basic protein dishes their "gluten free option's"..pause while I yawn.. But I digress. I thoroughly enjoyed my Cesar salad with CRISP, fresh Romain lettuce, dressed to perfection. My taste buds were then taken on a gluten free amazing pasta trip that was out of this world.. Two glasses of wine and a full belly later, this girl was a happy diner. The manager checked on our table while we dined, bussers were exceptionally attentive clearing plates promptly, and our server was friendly, knowledgeable and attentive as well. All in all I give this Brio (2) very solid thumbs up. I sincerely hope they keep up the above average customer service and delicious gluten free menu options. West Side, should we meet again and I am in the mood for Italian food, Brio you're at the top of my list!
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