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  • I have been treated for hypothyroid for about 17 years. I have stated through most of these that I always felt under cared-for by the physicians that treated me. Even though I would sit there in front of them, heavily burdened with uncomfortable, chronic AND acute symptoms, rarely would any of these treating physicians look up from my "normal" labs to treat the human being sitting right there in front of them. Never did any of them suggest additional testing to find out why I wasn't feeling 100%. If I asked questions, I was easily dismissed, just to continue half-assed treatment...or maybe even referred to another half-assed physician who would do no better. THEN I was referred to Protea by not one, but two, different people. At my first opportunity, I called to make an appointment to see if I could finally find someone that would help me get to the bottom of my imbalances. My experience was nothing but awesome from that very first phone call. They answered my questions regarding billing, cost of services, etc, without making me feel rushed. They scheduled me with Dr. Whaley and she was also an absolute delight! I actually felt "heard" for the first time in my life! Dr. Whaley was eager to do thorough testing to get a completely accurate picture of what is really going on with me. She answered all my questions, even the ones I didn't think to ask. She was incredibly informative, compassionate, and willing to work WITH me as a part of my healing team. She drew some conclusions about what might be going on and encouraged me to do research and contact her directly with any further questions. When my labs came back, she went through line by line, helping me understand all the good and no-so-good levels. As it turns out, her suspicions were accurate and now I am well on my way to recovering from decades of feeling like dog shit! I look forward to bringing certain members of my family in to begin their road to recovery, as well. Thank you, Dr. Whaley, for taking as much time as was needed to make me feel comfortable and supported! Thank you, Dr. McCarthy, for bringing her onto your team!
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