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  • The positive: the place is nice and clean. And, I loved the Pilates instructors. Unfortunately, the rest is negative. The front desk staff in particular is horrible - unhelpful, unknowledgeable, and unempowered to handle any customer service issues. I purchased a LivingSocial deal and called, called and called some more to book a class, but they were always full (they can only handle 5 or 6 people) or didn't have the schedule until days before classes started, at which time they were booked again. I showed up once for a class that was cancelled, only I never got a call. Class schedules were listed as one time, but then I was told that's not really their schedule. Every time I called, I got a different response from a different person. This place is a disaster. And, since it's practically empty every time I'm there after work, not sure how they'll survive. Don't waste your time or money. It's not worth the hassle.
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