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  • OK, this is what I love about this Paddock. The pool staff! The guys, for the most part, REALLY understand pool ops. I can't say how many times I have called for advice, or stopped in with a busted piece of equipment, and not only do they troubleshoot, BUT, they will do REPAIRS FOR FREE. Yep, that's right. I needed a new mechanical seal for my pool motor. Not an easy fix if you don't know what you're doing. Bring in your motor, pay for the part, and the guys do the labor FOR FREE. I don't know any other pool co in the valley that offers that service. I've also brought in parts I thought were broken, and the guys will inspect it, and fix, or replace. It's like having my own little pool guy. Most importantly, they don't upsell you, or rip you off if you're clueless. Water testing, like everywhere, is free, but there's is electronic, so it tends to be more accurate than a guy responsible for drops to test. I seriously wish Paddock was doing better overall as a company, as they closed quite a few stores in the past few years, and seem to be getting more into patio furniture. I'd hate to see them move so far from what they do best.
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