Went in about a week ago during happy hour, wanted to redeem my yelp free appetizer and the waitress said we couldn't... that we had to purchase a specific dish in order to get that deal?? Okay.... anyways we didn't get our order in for about 30 mins, and we never got our silverware, napkins until we asked for them... I've been in plenty of times during happy hour and I can tell you it wasn't nearly as busy as other times for service to be this slow. Out waitress was pretty rude and didn't acknowledge us, we had to constantly ask others to get things for us as she never came back around to ask how we were doing. Hope service improves!