My wife and I have been going to Cholla for 20 years. It has always been good but recently some quality and cost saving issues have cropped up. On a recent visit I ordered the seafood bisque and I have enjoyed it for years. This last time it was the consistency of ketchup and the bowl was filled right to the brim. It was unappetizing and no longer a soup. We both ordered filets and what arrived were two end cuts. The meat was good quality but an end cut cannot be cooked the same throughout. This was obviously done to save money. This is the second time this has happened. It is inexcusable in a good steak house. If you have to raise prices to serve a correct steak then do it. Cholla used to be famous for its baby carrots. What I received were normal carrots trimmed to look like baby carrots. The sauces served with our steaks were cold. All of this is fixable but I am afraid the cost cutting and inattention to detail is sad. The Cholla of old is now just a fond memory.
We went back several days later to try things again. After so many years of going here we were not going to give up that easy. Everything was perfect. The bisque was great, the steaks perfect and my favorite carrots were just the right size. Glad things are back together,