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  • This is my favorite restaurant since 2000 (mostly 59th and Bell.). Well, on Monday the 14 of May we went in for lunch to the Bell road location. Yikes!!!! My husband and I ordered our Stromboli first because it takes longer to cook. My daughter ordered about 10 minutes later. She ordered a spaghetti with meat sauce, fettechini Alfredo no meat, pepperoni pizza and a portabello mushroom sandwich. Well, the Stromboli came on time. Then one hour and 15 minutes later the other food came accept the pizza because they forgot the pizza. No cheese on the sandwich (which hold the whole sandwich together). We asked several times about what the hold up was and both times we were told it would only be two more minutes. Not. The manager never came to our table but definitely visited others. They didn't charge us for the pizza and gave us 20% off. Not good enough. We sat there after we ate our food and our family sat there watching us eating ours. It was miserable. Our waitress was friendly but unqualified and the manager worthless. The food is delicious (except the sandwich) but what b do we do? I don't know.
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