So I wanted a treat myself to a haircut and shave at this place due to all the hype! I was hoping to get Matthew and ended up with Mary! She's very nice and I'm not really unhappy with a the overall experience! I guess at $23 for a Haircut and $35 for shave I was expecting more! The Shave took close to an hour and a half, and I honestly started to become very uncomfortable being leaned back in the chair that long! My back was killing me, but I didn't want to let on how much! I gave Mary a sizable tip because she spent so much time on me! I felt guilty making others wait while I attempted to thoroughly enjoy my shave! Will I be back? Most likely, but I would like to receive a shave and haircut from Matthew the next time! I've seen his Phoenix Shave on You Tube that has close to a Million views! What I received today was fine, just too damn painful to spend so long in the chair!