I have never had such a bad experience with a doctor's office. I was diagnosed with a herniated disc and wanted to know a few options. They have my records of my CT which showed the herniated disc in my lower back. They scheduled my physical therapy and MRI for my upper (cervical) area of my back. I have had to call the office e many times to get things fixed and they don't seem to care. They want to push an epideral shot over and over. I am currently not in pain, but want to see what my options are before making any decisions. I want to get an MRI of the area with the issue but are focusing on the wrong part of my back. 10 calls to their office and no call backs. The office closes in 1 hour and they dont answer the phone. This is beyond unprofessional.
The best part is that after 10 days they still have not called me back. Horrible service.