| rev:text
| - I'm not a fan of this place at all. I first came here with a friend several years ago for her bridal gown fitting and even from then on, I sensed a lack of good customer service.
Now that it's my turn, I decided to check out the same place and was helped by someone named Vira. I came with my future MIL at 7pm on a Thursday evening. Vira failed to ask me what my budget was until midway through my appointment and she had already given me a bunch of dresses to try which was way higher than what I had wanted to spend. She was so unprofessional and ruined my wedding gown shopping experience that day. She didn't really seem to know what she was doing or how to effectively communicate with others. I also tried on maybe 15 dresses and she seemed to have trouble understanding what I was looking for after I and my future MIL explained to her multiple times about the style I wanted. For majority of the appointment, she wouldn't let my MIL look for dresses for me and told her to sit down instead. Eventually, my MIL stepped in and found a couple of dresses that were more appropriate than what Vira had originally showed me.
In addition, this sales person was condescending and kept repeating that I could make changes to the dress and add or remove fabric here and there. Excuse me, but I'm here looking to BUY a dress, not DESIGN my own dress! At one point, when I told her I didn't like something about a dress, she said "You're not a child, but I've told you before that you can change this." Look, I'm the type who needs to see the actual dress on me to really know what it looks like. It's hard for me to imagine what it COULD look like by removing pieces of fabric and altering it significantly. I'm not going to buy a dress and then make all these changes and realize that it doesn't actually look good. My goal was to find a dress with as little trouble as possible but this lady was causing me so much unnecessary stress. BTW: I was told that alterations are $450 flat rate.
Also, this whole "no photographs" rule is ridiculous. How are we supposed to know how we look in photographs?! I understand that some people take advantage and post a bunch of photos of wedding dresses online but taking ONE photo of a dress that I really liked wasn't even permitted at all. Also, nobody was around. This rule certainly caused them to lose my business. They really should change that because all of the other comparable places I've been to have allowed it, or have been lenient when they weren't as busy in the store (when I went, I was the only one there). They have a large selection of dresses but most stores carry very similar dresses, so that's why I'm not afraid to write this review before I actually buy my dress. I'm definitely not going back there.
The sales person was also very pushy in the sense that she expected me to buy the dress right away after my first day of trying on dresses. As I was leaving, she was saying that I had to order it NOW because it won't come until March--blah blah blah...It's July 2016 and my wedding is in June 2017. I'm pretty sure I didn't need to buy it on that particular day.
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