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| - Our first visit here was only a few days after they had some CDC issues - we were later to find out. Perhaps that added to the weird.
The front desk clerk was not very nice, I mean, technically, nice but the policies were pretty lame and she wasn't very polite about explaining them to us newbies.
They ask you to leave a deposit equal to somewhere in the range of $125 per day pre-charged on your credit card to be able to charge anything to your room and apparently, one of the promotions they were running with a free buffet a day was tied to this deposit. Since we were there for 6 days that was TOO much money to have tied up in one place for us so we opted not to do that. It made getting the promotion a huge pain, the cashiers at the buffet had to call the front desk each time.
I would have likely spent much more $ if that deposit wasn't so steep. We ended up paying as we went, which isn't good for them, that second $25 drink by the pool (granted, they're HUGE) would have seemed a lot easier to order if I was just signing a bill rather than pulling out cash or a card.
The rooms, however, were really nice and the beds are as comfy as previously reported. Shower set up is in front of a large soaking tub, with the sinks and mirror in front, toilet to the side behind another sliding glass door. Figuring out the remote is tricky for the first day, then it's fine.
The pool area is great though, just stay away from the one near liquid as it gets WAY TOO LOUD. I also found that by the weekend, it was too 'Jersey Shore' party central at the back pool for my liking, from about 11am and on, it was too crowded and trashy for me.
The rest of the hotel is fine and good, the decor is a bit manic, but the stand out employees were the bell staff and the pool security guy, both of them were AWESOME.
Still, there was an additional charge of about $30/day to use the spa area - hot/cold pools and such- since we normally stay at the Red Rock and it's included in the daily 'resort charge' this seemed lame. There's still a resort charge of $20 a day but it's just a glorified tax, it's not like it's optional.
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