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  • Lorex systems generally work pretty well. Their service generally requires a whole day to call in. I tried their online Black Friday sales and waited 3 hours for their sales time to start. As soon as I did, their website went down--at least the part of the site that should have allowed me to concluded one of their sale price items. I resubmitted like 50 times and called customer service and waited some 40 minutes. Nothing happened. I repeated it off and on for hours. Nothing. I contacted customer service the next day and Donna Bella refused to give me the name of her supervisor. And..And the website STILL SAYS NO SUCH WEBSITE EXISTS WHEN YOU TRY TO BUY THAT SALE ITEM. Here it is--IT IS STILL SHOWING UP ONLINE: This www.lorextechnology.com page can't be found No webpage was found for the web address: https://www.lorextechnology.com/site/checkout/shippingMethod?_DARGS=/site/checkout/include/shippingAnonymousLorex.jsp.shipToDoneFormLorex HTTP ERROR 404 You tell me. The website does exist but when you press one of their sale items, voila-- the Website doesn't exist. Couldn't buy the sale item from second number 1 (as in 01) and now no supervisor cannot be reached and they won't give a supervisor's name. Survey says????? I reported this to the FTC and the Attorney General's office. Lying in advertising is a crime--is this lying? I don't know, Lorex, are you? Ticket number 279680
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