I got hit my a car while biking earlier today. Don't worry, I'm fine (yay!), but my crappy 'vintage' road bike wasn't (boo!). Called them up, and they told me to come in anytime and they would take a look at it. Spent a good 15-20 minutes checking things out and told me that it'd be better worth my money to take it to a salvage bike shop and check for parts (my bike is reaaaal old and it's hard to find anything that fits it).
He explained everything to me and was super friendly, and took the brakes off so the wheel wouldn't stick on it when I pushed it. If I ever have the money to actually buy a decent bike they'll be one of the first places I go.