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About: http://data.yelp.com/Review/id/UhIEHpFFRp_7vNVaYdtQ1A Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2011-07-01 00:00:00 (xsd:dateTime)
itemReviewed	Roadrunner Saloon
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	4 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I've been going to this Cowboy Western themed Roadrunner Saloon for about 5 years. This is one of those places that I seem to visit in streaks then stay away for awhile. This location is famous, at least from my observation, for very high employee turnover. When I see this then I know that its actually a management problem. In fact, the issues that send me away from here is usually some new management idea change that in my opinion sucks. The one thing that keeps me coming back despite my frustrations is that I do enjoy most of their food. So I stopped by here for lunch today around 2:30pm. I'm guessing that who ever is the current manager might be reading some of the reviews here on Yelp. Over the years the service has varied greatly at this location. However on this day, the service was great. We were greeted by a friendly hostess who took us to our table then went to get our waiter. This is in contrast to some of my past experiences. I've been sat at a table in the past then the hostess took off back to her station without ever informing the server that a party has been seated. I tend to pick off beat hours when things are slow so not informing a server can be an issue. I'm glad she took the time to do this because I was actually in somewhat of a hurry today. The server promptly came over took our drink orders. He quickly came back with the drinks then took our lunch order. I ordered the Texas Dip which is made with sliced top sirlion, jack cheese, creamy horseradish sauce served with a side of Au Jus and french fries. The sandwich was delicious! The Au Jus usually comes very salty to me however their version wasn't as salty so I did dip my sandwich into the au jus a few times. The fries to me were terrible. I had 2-3 then left the rest. They were some kind of terrible fancy cut frozen fries. If management does read this then please take a drive over to Whiskey Dick's and order their french fries. That's how french fries are suppose to be made. Homemade, fresh & delicious! I'd gladly pay a little more to have great fries. Just a little warning if you go for late night dinner. This happened about 2 years ago. I'm not sure if this is still the rule here. I won't be going back for late dinners to find out either. However in the past they sent their servers home early no matter how many customers may be seated at the tables. I had gone here many times for late night beers and food. So this change was a little surprising and frustrating. This is one of those changes that sent me away from here for awhile. We went in one night around 11:00pm to have some beers and grab some food at a table in the bar section. After about 10 minutes, the manager getting off duty stopped by to let us know they had just sent home the last server and that we would have to go to the bar to order food. I was like really? Why would you do that? There are a lot people sitting at the tables. I counted over 25 customers sitting at the tables at that moment. I asked the manager why? Can't you make money with this many customers sitting at your tables? Heck, I know our bill typically runs $50-60 alone. They did not seem to care that the place was busy. I told the manager that we would rather take our business that night to another establishment that is focused on keeping customers happy rather than saving $20-30 in employee costs. Heck, if I was managing this place I would have stayed myself and served all these tables until it slowed down.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	John

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