My buddy needed to get checked out.
Sitting in the ER waiting room for over four hours gave me lots of time to observe. Some of the lobby staff seemed to me to be, frankly, indifferent, to the patients that night. I watched a woman who appeared to me to be one of the nurses walk right past an older woman slumped in a wheel chair who was in obvious significant discomfort if not distress and moaning without saying a word to her. She did this at least twice.