I went for my first time and had a great experience! I had Chelsea who really knows what she's doing. She made sure she understood before coloring and cutting my hair. She did an amazing job and I'm very happy with my hair. I don't say this lightly considering this is the third place I've tried in a year and I've finally found "The One". The atmosphere is great and the manager was working along side everyone else, which is something you don't always see. I will be going back for sure. I highly recommend The Parlor and Chelsea... you won't regret it and you'll love your hair.