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  • Dr Darren West is great. We've used him several times during the last 2 years. So, 5 stars for him! However, my beef is with the office. Due to a conflicting schedule (new born baby appt), I could not take my daughter in for her visit. Since her Nana was taking her, I called the office to prepay my copay and update our insurance information. I sent the new card along with my mother. Somehow, the new insurance info did not get entered. So, they billed to the old insurance company. Six months later, I get a bill for $335. Naturally, they cannot bill to the current insurance company b/c of the time limitations. I've talked to everyone and no one can seem to do anything about it. Everyone has an "off" day, I get it. But, someone's "off" day shouldn't cost me $335. So, sadly, I cannot recommend Phoenix Dermatology. Maybe try their Scottsdale location?
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