I was there tonight and I went in and I had to standup there was nobody at the hostess booth then I sat down and still nobody helped me so I told the bartender to get the manager and I walked out, The manager seems sincere and he explained to me that he's going to talk to the staff but my son works at a pizza place and is a host If somebody sitting there on the bench or table you always want to ask him have you been helped that's the magic word of a long-time customer at spinatos but not anymore I want to another place 20 minutes later good service and excellent pizza, You lost my service my girlfriend service and my sons service believe me!!