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  • Oh my... Ohhh my.... So, I would rate the food here a 5 star, but MAN can they mess up service. I came in to get takeout dinner after visiting someone in the hospital. They were packed, but the waitress 1 tells me to take a seat at the counter and she would be back with me. 10 minutes later, waitress 2 says, do you need a drink while you wait for your food, and I explain that she never came back to get my order. So waitress 2 goes and gets waitress 1. I give waitress 1 my order, and waitress 2 stops her half way through and specifies that she needs to use the togo menu prices. She says ok ok and I assume that is what she has done. I pay my bill and ask for the itemized receipt (because I wanted to make sure that she put no pasta with the chicken parm). Waitress 2 comes over and looks at the itemized receipt and gets obviously mad, asks for my card back, refunds my money and re-rings it in at togo prices. Then, I ask again if the chicken parm will have veg instead of pasta and both waitress 1 and 2 say yes. My food comes up, I ask again if the chicken parm has veg instead of pasta and waitress 1 looks in the bag and says yep then staples the bag shut... UMMMM redflag! So I am waiting on something and I open the bag... There is pasta and no veg. Now, normally I wouldn't care, but this lady already messed up the price, and I asked about it about 50 times, so I was annoyed....So was waitress 2, she comes over and grabs the bag and walks to the kitchen and demands veg. She also adds bread to the bag because waitress 1 didn't put any in AND gives me a gift card for $10 off my next purchase. As for the food. My ravioli was great, my husband liked the chicken parm, the veg was good, salads were average-small, bread was really good, and the fried parm was better than most. It is sad that one bad employee can color an experience so much. I think I will go back, just to see if this is a regular or one time thing.
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