Not everyday is perfect. I drive a little ways to get here and not usually dressed to go inside. This morning I had Lamar craving. Drove over and was greeted in drivethrough. Asked to wait. It's hot so I drove to window where is shady. I was the only vehicle; i waited a pretty darn long time... honked my horn and tapped on window. I was just getting ready to call them on my cell. .. and was in process of writing angry review when they came to window and profusely apologized. ... it was truly an oversight and they are busy inside. I got my order. Everything was good. Things happen sometimes. .. but it's how a business handles them that matters. Like always the staff was wonderful and i will be back.