And this is why I go to Oasis Cafe in Scottsdale!! Never waste your money here, heard from a inside source they don't change their water for at least a couple days hence why the hookah never hits. You always have to ask for coals, and when you do they give you attitude about it. The owner picks favorites which is great if we were 15, his favorite game is letting everyone else have outside drinks, except certain people; you will have to buy his drinks. Currently at another hookah bar enjoying our outside drinks :) They will also make you move around 2 or 3 times to make room for more people, forget about first come first serve lol it's a joke here!! You will be ignored to the point, where you have to ask for everything, what kind of business is that