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| - This clinic is clean and well-kept, and the staff are nice. They submit insurance claims for their clients, which is helpful and saves time. Unfortunately, they practice old-school paternalistic medicine. We felt very judged and brushed off by the vet, he did not take his time to listen to us, and we felt as though he was not familiar with the breed of our puppy, repeatedly referring to him as "this breed." Our puppy was taken away from us for procedures to be done in the back, and we were then told that our puppy was very naughty and needs training. The vet even tried to tell us that our puppy's excitement incontinence was a result of lack of training. We found him to be condescending and judgmental. We have since found a new vet who takes her time with us, is familiar with the breed, recognizes that he's just a puppy and his training is well on its way, answers our questions, and performs procedures with us in the exam room.
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