I went to the location at Scottsdale Fashion Square and WOW it was awful!!! I asked specifically for a reflexology massage for 30 min and the salesman at the front door said, Yes yes we do that! Once I got in there this other man who didn't speak a word of English, so he says, started with my back and I told him feet and he said, Yes Yes. The entire 30 min he never got to my feet so I complained and the salesman from the front who I originally spoke with said, ten minutes more! And insisted I stay for ten more minutes for the foot massage. It was awful. Probably because the man didn't want to do a longer massage and I was not happy when it ended. I told the salesman that this was a joke and I would be complaining and he pretended at that point not to understand and kept smiling saying, We don't speak English. I am shocked this nice of a mall would have such a shady, manipulative business! DO NOT GO THERE!!!