I had a 30 min massage appointment on Oct 11 with Kirsten Martin for muscle soreness and tension in my neck and shoulders, which I let her know about. During the massage, Kirsten used a lot of force to the point where it was very painful at times. I didn't speak up at the time because I thought this was normal, but speaking to colleagues and friends afterward about my experience, they told me that massage shouldn't be painful. I left last night feeling some relief from the muscle soreness and tension, but woke up this morning feeling worse. My neck, where she focused a lot of pressure, is tender to the touch and I am feeling soreness moving my neck around. I felt worse after the massage than I did going in.
I emailed SolEscape with this information/feedback on Oct. 12 and they never responded.