Yikes! This place has a weird and unwelcoming vibe.. Came on time to my appointment, stylist was running late and apologized profusely which was cool. Front staff never offered any water or anything which is odd for 'snottsdale'. As the experience went on I felt rather annoyed about how much the stylist was talking to me instead of focusing on cutting my hair. Bad cut, I've had much better, I literally went home and added the layers that we're missing in my hair by myself, looks ten times better! Save your money and go elsewhere.