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  • I really don't know where to begin, I wish I could give this place 0 stars because that is what they deserve. The service I received here tonight was absolutely horrible and disgustingly unprofessional. My family and I decided to do AYCE (it was 7 of us). The waiter comes to our table to tell us to write our order down on a piece of paper, we kindly tell her that we know what we want and if she can just take the order. She writes down our order and gives us attitude because it's a big order, but it's 7 of us doing AYCE. Anyways, 3 of the same rolls come out, but we only ordered two, so we kindly tell her that we ordered only two and she visibly gets upset and tells us that we are wrong. She gets her paper where she wrote the order to show us; we feel bad so we just take the roll. The owner (she told us she was the owner) comes to our table shortly after to tell us we have to eat everything or she will charge us. When we asked for spicy mayo on the side she said that the rolls already have sauces on them. As we eat, my cousin tries to ask a waitress for a refill on his tea, but she says "hold on" and walks away never to return. Our waitress never returns for the rest of the meal. After about half an hour passes, we notice that half of what we ordered didn't come out so we ask the owner and she says that our hour long of AYCE time is up and that we cannot eat anymore and if we want dessert. We tell her that we are still waiting on food and she says we are wrong. We tell her to look at the paper in which our waitress wrote the order, AND BEHOLD, HALF OUR ORDER NEVER CAME. She tells us that we past our hour and we cannot eat more. We literally sit there and argue with her but it's going no where. When she brings the bill, we end up splitting the bill four ways. After about 15 min of them not returning, we ask about the payment and turns out they charged the wrong amount on the cards. It takes them 30 min to do the voids and charge our cards again. This experience was so ridiculous and horrible. I wasn't even full when I left and I will never come back here again. What a shame!!!
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