People always want a Nordstrom experience for a K-Mart price. I have been going to this salon for at least 6 months and the reason I go back is because I get what I TELL THEM I want and the price is right. I don't go for luxurious atmosphere (even though I find the salon to be as clean or cleaner than many others I've been to) or unlimited polish colors (they have hundreds of colors as it is #bringyourowncolor). If you want that, go to a fancy Scottsdale salon about 5 minutes west and pay $35 for a fill while you look at glorious artwork and listen to Moby in the chamomile & cucumber scented atmosphere. Then try telling THEM you don't like how they are performing the service.
I go to the same tech every time so that she gets to know me and my preferences. Going back to the same person helps overcome language barriers, which are tough to deal with #putyourselfintheirshoes. I like my acrylic nails short, square-round, and thin; Lindsey knows it and that's what I get - for a great price. Did she know that the first fill? No, I had to explain it. That's not unreasonable. I say they are worth a try.