I will NEVER use this place again and will NEVER recommend this particular store to any one. The service at this store is terrible and quite honestly I am not impressed with their product either. We were in there a little over a week ago to make arrangements for four rentals. Nothing but shoes were tried on! My husband went in for a fitting in California, not only was he measured and tried everything on but the service was nice and professional. $800.00 in tux rentals and we have to ask to have them steamed! Oh and to top it off you give my son a childs size shoe with an adult size tux??? Professionalism and service should be a priority, especially now days. Four people in the store and only one actually helping another customer, the other three were watching a video, which was unacceptable. Then there was the personal phone call on the company phone...I don't care that you had a baby 5 months ago or that it was a girl this time, which you announced very loudly! And I don't care that you have a new manager (apparently they aren't doing a very good job either) and I don't care who is there and who is gone. Hang up the damn phone and take care of your customers. And another thing, if you are going to steam a tux maybe it should be cooled before putting it back on the hanger and you should make sure that all folds are straightened. I WILL NEVER GO THERE AGAIN and I suggest you don't either!!!