i recently had the difficult occasion to talk to the owner face to face.
why won't she substitute 3-4 slices of tomato for potatoes and toast? and will only substitute cole slaw?
here's the explanation: 50 lbs potatoes are $17. case of tomatoes $50. nothing to add about the toast.....
how come not another restaurant has ever denied the trade? i haven't a clue but trust me this is a money losing strategy that costs her more than she realizes.
i don't order pricey items anymore like the garlic shrimp - 6 teeny shrimp in cheese for $11 or the ribs at $26 an order. i stick to the specials or breakfast for dinner.
my wife asked me to pick up take out there - nope i told her. pick somewhere else.
i also took some pics of normal, hospitable places that gladly substitute some tomato. and places not a kilometre away from the tulip and all who have been around for 30-40 years too.
the tulip is one of the most over rated places in east toronto and certainly their attitude to customer satisfaction is well below average. a regular low maintenance customer eating there 25 or so times a year for over 10 years [i even had them do a small catering job a few years back] and they begrudge me a few slices of tomato in place of toast and potatoes.
cray cray as my kids say.