Reading is purely on services.
Visiting Vegas to see my family. They all said we need to go to EAT because of the food. Wish we would have had a chance to try the food. This is how things played out
11:30 am Called to make a reservation for a group of 10 at 1:00 pm. I was told that they don't take reservations but since I called in with enough notice they would work it out for us to be seated.
12:20 pm I arrived early with my husband to the restaurant to put our names on the waiting list. My husband was told "we will see what we can do", in regards to seating our group.
12:30 pm I confirmed with the hostess that we would be seated and the owner came by at the same time and said we would be seated at 1:00 pm. (Happy to hear this)
12:50 pm My enter party arrives and three tables are open two right next to each other and one in a separate corner. And the rest of my group arrives
1:00 pm Other people are seated that came in after us.
1:10 pm No updated from the Hostess about us being seated and more people are being seated that arrived after us.
1:15 pm My brother call "La Comida" just one block up and one block over from "EAT" to see if they can seat us. They said "Yes!". I told the hostess we were leaving and we all walked over to "La Comida"
Very disappointed on the Customer Services and lack of communication. Granted the location is small but if I was told when I originally called they couldn't seat such a large group we would have never wasted our time waiting.