I work in the area and frequently stop in to get my eyebrows threaded. I admit that they have always done a great job with my eyebrows and I've never had a complaint about the job they do. The reason I only have 3 stars is that they claim they open at 11am but numerous times I have been there at 11am and have to wait for them to arrive. Also I find that $12 for eyebrow threading is expensive compared to places in the west or east. I guess that's downtown for you!